The Chazin Group provides NY and NJ based career coaching, job search consulting, career transition and corporate training development programs. Ethan Chazin delivers small business coaching consulting job counseling and human resources consulting primarily in New York and New Jersey.
Friday, May 27, 2011
Embracing Our FAILURES For Future SUCCESS
Why are we so afraid of failure?
Why do we rationalize the THREAT of failure as a valid excuse to NOT pursue our wildest dreams and aspirations?
Like all other things, it probably started when we were young. Remember playing team sports and our parents teaching us that losing was synonymous with failing and failing was bad...very bad?
Slowly and bit by bit that fear of failure has stayed with us and grown inside. Maybe it was the threat of the unknown and all the failure tied to the unknown that prevented you from pursuing your passion. Maybe it was the fear of getting on stage that kept you from trying out for the drama club, or taking up a musical instrument for fear of performing in public? How about the fear of getting rejected that stopped you in your tracks from trying out for that sports team?
As we got older many supposed experts, from our High School guidance counselors to parents, friends, and family, all told us what classes to take (and avoid), what activities to pursue (and avoid), what majors to pursue (and avoid), relationships to pursue (and avoid),and jobs/careers to pursue (and avoid) until we became the preconditioned risk-averse individual that may define you today.
It's not as if we need others to tell us all the things we can't do. We are good enough at it ourselves. Psychologists have coined the term "head trash" to explain the fact that 65% of all the things that each person says to themselves ABOUT THEMSELVES is negative!
How do we break out of this vicious cycle of self-loathing and fear of failure that prevents us from taking the risks needed to succeed in new ventures?
Is the fear of the unknown and all its potential failure keeping you anchored to a job that you hate? Have you been stuck in the same industry that you have absolutely ZERO no interest in and passion for, just because there's comfort in the familiar?
As trite as it may sound now is the ideal time to cast aside those fears of failure and embrace change, take risks, and seek out success. Start small. Set quantifiable "stretch" goals for yourself, both personally and professionally. A stretch goal demands your very best performance and still there is a great likelihood you won't accomplish it. but hitting 85% of your stretch goal is better than 100% of SAFE goals that never challenge yourself to grow by pushing through your comfort zones.
Consider what the risk is to you that is associated with all the lost opportunities of you not undertaking a challenge due to the risk of failure. They add up tremendously!
Identify the worst case scenario of what failure looks like and compare it to the potential rewards if you are successful. It's called a COST-BENEFIT analysis.
Understand that even if you fail there is tremendous growth through learning, acquiring self-confidence, developing new skills and becoming more comfortable embracing personal risk. Perhaps it would help if we take failure for what it is...part of the process of learning and growing.
“There is no failure. Only feedback.” –Robert Allen
Failure is simply one component of succeeding and most of us separate it as a separate outcome when in fact it's directly tied to and required for being successful.
“Failure is an event, never a person.” – William D. Brown
Too many people associate the event of failing with the intrinsic sense of our own self-worth. In fact, we get conditioned to make our own sense of self-worth connected to the OUTCOMES of our actions. When an idea we have fails, it shouldn't have any reduction in our self-esteem but it can be hard not to let that happen. We internalize that feeling of failure way down inside, like WE were that idea that failed.
What to do???
But you don’t need to think that way. If something you try doesn’t work out, it doesn’t mean you're a failure. It just means you’re actively experimenting, that you’re trying, and you’re learning as a result. In that regard, the expression to be a failure (or successful) doesn’t make any sense.
Always have a contingency or fall back plan. Call it a plan "B" so if plan A "FAILS" there is comfort in having a fall back to relive the stress/fear of failing.
Seize the moment and act today! There is no time like the present. The new normal is 15-20% unofficial unemployment, 1 in 4 American workers can be classified as contract, consulting, or independent. Millions of Americans in their 30s to 50s are turning their untapped passions and talents into life-altering career transitions.
As Les Brown has famously said: "Shoot for the moon. Even if you miss it you will land among the stars."
Friday, May 13, 2011
Cold Calling: A Sure Fire Way to NOT Get Results
Be honest...do you actually ENJOY making cold calls (or mailing letters or emailing) complete strangers, inquiring about potential job opportunities? Me neither!
It's extremely scary, threatening, and stressful…ESPECIALLY when you don't have a formalized strategy to guide you through the process. The two greatest barriers to effectively contacting strangers through calling are FEAR and a LACK OF FAITH that you'll be successful in your calling efforts.
That's because cold calling is doomed for failure.
Think about it! In today’s job market unemployment runs rampant (unofficially as high as 15-20%.) Entire industries (banking, financial services, printing, publishing, advertising, retail, music, printing, manufacturing) are struggling for survival. Technological advances evolve constantly and at such a tremendously fast pace that it affects even the most effectively run organization's ability to develop, offer, and deliver products and services.
ORGANIZATIONS DON’T KNOW WHO THEY NEED
In this time of constant uncertainty, few if any organizations can successfully determine which jobs they are going to have a (continued) need for.
The odds of you calling someone that knows NOTHING about you (and that you know little about) and asking her/him if they have a suitable position for you at precisely THAT moment and getting a “MATCH” is truly daunting.
NETWORKING SUPPORTS YOUR CALL EFFORTS
Networking is a proven strategy that you can leverage to find people you should be pursuing opportunities to meet with by leveraging your social AND professional networks including: your family, friends, family of friends, and friends of family that can help you identify the people that you would benefit from speaking with.
Enlisting the help of others is most certainly NOT a sign of weakness or failure in your search. Rather, tapping into your network is a CRITICAL job search tool that supports your job search efforts by removing the need for “COLD CALLING.”
WHERE DO YOU WANT TO WORK?
Successful outcomes are achieved through RESEARCH.
The greatest determining factor to how successful your phone call will be lies well before you ever pick up the phone and call. It has the research you do.
THE 18-32 CAMPAIGN STRATEGY
In my work coaching people on the most effective job search strategies, I teach a strategy that requires you to maximize the likelihood that you will “CONNECT” with the person they contact when you call them.
You MUST have 3 or 4 industries that you are interested in. For each industry, you should identify 6-8 organizations to learn as much about as possible.
Find out what products they make/services they offer? Who are their top competitors? Who are their clients? What are the top 2-3 challenges they face in growing their business? What are their goals?
As an aside cold calling doesn't only apply to job seekers but also those people in sales positions responsible for generating new business.
WHO WOULD YOU REPORT TO?
You also need to find out who the person is that you would report to in the ideal position that you can identify for yourself there. There are plenty of resources that are available for publicly traded companies, non-profits, newly created businesses.
HERE IS THE KEY TO PHONE-BASED INQUIRIES:
Your goal when you call them is to set up a SPECIFIC day AND TIME to meet to explore ways that you can help them to resolve their TOP BUSINESS challenges AND achieve their goals by “creating” a position that DOES NOT CURRENTLY EXIST.
With so much information available to you through the Internet it takes minutes to find background information on the individuals you are targeting such as: where they graduated from High School, college and graduate school, volunteer work/community engagement, their professional affiliations and memberships, articles they're written, panels they participated in, professional awards and accomplishments, certifications and speeches they gave, elected positions held, etc.
Once you identify those 18-32 organizations and the people you would speak to, create a CALL SCRIPT. In order to ensure success you need to rehearse. Use a mirror to make sure that as you rehearse your CALL you are smiling. That will have a positive effect on the cheerfulness in your voice.
DEVELOP A CALL SCRIPT THAT WORKS FOR YOU
Let’s say you are an accountant with experience in the furniture industry and you have targeted a furniture company in Long Island (La-Z-Boy, for example) to explore opportunities as a senior Accountant. Here’s how the flow of a call to their Chief Financial Officer would work:
Hi FIRST NAME. My name is YOUR NAME.
I see that La-Z-Boy is currently in the midst of combining THREE furniture product lines. I am an accountant with experience helping furniture companies such as Ashley and Jennifer Convertibles combine product lines and extend their product offerings.
I would like to schedule 15-30 minutes with you in the next week or two to chat about ways that I can help you to accomplish the goals of 1) combining product lines; and 2) developing the accounting procedures in advance of launching this new line of contemporary furniture. When would you have some time to meet with me?
Be prepared for an “INTERVIEW” during your call.
The research you did will prepare you to answer their questions effectively and explain how your background and experience will help them: 1) make money; 2) save money; and / or: 3) improve their operations, which will MAKE or SAVE them money.
GET A DIRECT TELEPHONE NUMBER
If you can’t find the person’s telephone number, call their office main number either before or after normal business hours (8am-6pm) and get their automated voice system. You want to search their employee directory for the person’s NAME to get their telephone number. Once you get their telephone number, call them early in the morning or towards the end of the day. Research shows that the best days to call are Tuesdays and Thursdays.
AVOID LEAVING VOICE MAILS
Try not to leave a voice mail message. If you can’t reach them during one time of day, try another. Try three times before you leave a voice mail in which you identify yourself at the beginning with your telephone number, then use your script, and close with your telephone number. If you don’t hear from them in 3-4 days, call back but try not to leave another voice mail.
PRACTICE...PRACTICE...PRACTICE!
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